To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn0
  • In the original packaging

SALE ITEMS are NOT refundable or exchangable.  

Are there any charges for return?

  • There is a one time $5 return fee per order unless the product is defective
  • Original shipping charges are non-refundable
  • Return shipping label is free for exchanges.  A flat $5 label fee will be charged for any returns that are not related to manufacturer defects. 

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be automatically processed, and a credit will automatically be applied to the original payment method on file, within 10 working days.
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